There are so many uses of roleplay in the training room – scenarios, simulation, forum theatre styles, realplay – and your courses can benefit from using any or all of them. Interactive sessions throughout a training day get your staff observing, thinking, talking, discussing and participating in the dozens of subjects that can be covered.
From customer service to performance management… breaking bad news to personal impact… bullying and diversity issues to negotiation skills… training on any subject that requires interaction between staff, customers, clients, stakeholders or the public can be enhanced with interactive elements.
Scenarios to illustrate, demonstrations to comment on, interactions to observe… all with the potential to direct from the floor, to take part in, to stop/start, re-run and add experience to. All can be tailored for your organisation, staff profiles and training needs.
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